You can tell us your working material, detail work by picture or video so that we can judge whether our machine can meet your needs or not. Then we can suggest the best machine to you depends on our experience.

We will send you manual and guide video in English, it can teach you how to operate the machine. If you still can not learn how to use it, we can help you by "Teamviewer" online help software. Or we can talk by phone, email or other contact ways. By the way, we can supply free training on our site; and if necessary, we can send our engineer to your factory for training and installation.

The machine has one year guarantee. If it breaks down, you can send us the photo and video of the problem, we will help you to judge the problem, and then we will send you the machine parts for free to replace (during warranty under normal use).

In order to ensure the quality of products, and customers can receive high-quality laser machines, we have strict process of materials incoming inspection, putting in storage, materials picking, machine production, quality inspection, warehouse-out inspection. For standard machines, it would be 5-15 working days; For non-standard machines and customized machines according to client's specific requirements, it would be 15 to 30 working days.

We accept Telegraphic Transfer(T/T) 30% in advance, pay the balance before delivery. You can make the payment on Alibaba Trade Assurance.

Yes, we have freight agents for sea shipping, air shipping. If you choose our freight agents, you just need to pay the shipping cost to us, our freight agency will arrange the shipment for you. Of course you can choose your own freight agency to arrange shipment.