Q: What customized services do you provide?
A: As a manufacturer with our own factory facilities, we offer full OEM and ODM services to meet your specific production needs.
Q: What payment methods do you accept?
A: We support secure Trade Assurance Orders, and via this method, you can complete payments using T/T, L/C, Credit Cards, and other standard systems.
Q: What shipping methods are available?
A: We support various shipping terms including EXW, FOB, CFR, DDP, and DDU according to your preference.
Q: How long is the estimated delivery time?
A: Delivery time depends on the specific machine configuration and destination country. Production time typically takes around 20 working days, and transport time varies based on the shipping method selected.
Q: What materials can be processed with the Fiber Laser option?
A: Fiber lasers are highly effective for all types of metals (including Carbon Steel, Stainless Steel, Brass, Copper, Aluminum, Gold, Silver, and various Alloys) as well as selected hard plastics.
Q: What file formats does the system support for designs?
A: The control system supports most standard graphic formats, including DXF, PLT, AI, AMP, and JPG.