Q1
I know a little about this machine, what kind of machine should I choose?
It is very easy to choose. Just tell us what you want to do by using the CNC laser machine, then let us give you perfect solutions and suggestions.
Q2
When I got this machine, but I don’t know how to use it. What should I do?
We will send video and English manual with the machine. If you still have some doubts, we can talk by telephone or online chat and e-mail.
Q3
If some problems happen to this machine during the warranty period, what should I do?
We will supply free parts during the machine warranty period if the machine has some problems. While we also supply free life-long after-sales service. So any doubts, just let us know, we will give you solutions.
Q4
Is there any support available after the warranty period?
Yes, we provide free life-long after-sales technical support. Even after the warranty period, you can contact us if you need troubleshooting and assistance.
Q5
Are the operation manuals and tutorials available in English?
Yes, all training videos and instruction manuals are provided in English to ensure clear guidance and ease of setup.
Q6
How can I get quick support if I have questions during installation?
If you encounter any questions during setup or operation, you can reach out to us by phone or email. We will guide you step-by-step to get the machine running smoothly.
Kinray Laser
