Q: What customized services do you provide?
A: As a manufacturer with our own design team, we can supply full OEM and ODM services.
Q: What payment methods do you accept?
A: T/T, L/C, Alibaba Trade Assurance, PayPal, Western Union, etc.
Q: How long is the delivery time?
A: Within 10-20 days for container quantity.
Q: I don’t know how to use it after I receive it or I have problems during use, what should I do?
A: We can provide online technical support via TeamViewer to diagnose and solve the issue.
Q: What is the warranty?
A: CO2 laser machine: 1 year for the whole machine (except consumable parts like lenses and mirrors, which have a 3-month warranty). Fiber laser marking machine: 2 years for the entire machine.
Kinray Laser
